Privacy Policy

Effective Date: September 20, 2023

Last Updated: September 29, 2024

1. Introduction

  • Welcome to cllamsupply.com. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our website.

2. Information We Collect

  • Personal Information: When you visit our website, place an order, or register for an account, we may collect the following personal information:
    • Name
    • Email address
    • Billing and shipping address
    • Phone number
    • Payment information (credit card details, PayPal account, etc.)
    • User account information (username and password)
  • Non-Personal Information: We may also collect non-personal information, such as browser type, IP address, and device information, to improve our website’s performance and enhance user experience.

3. How We Use Your Information

  • We use the collected information for the following purposes:
    • To process and fulfill your orders.
    • To communicate with you regarding your orders, inquiries, or promotions.
    • To improve our website’s functionality and user experience.
    • To protect our website and its users against fraudulent activities.
    • To comply with legal obligations.

4. Sharing Your Information

  • We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers and partners, including:
    • Payment processors for transaction processing.
    • Shipping and logistics companies for order fulfillment.
    • Marketing and advertising agencies to provide you with relevant promotions.

5. Cookies and Tracking Technologies

  • We use cookies and other tracking technologies to collect information about your browsing behavior on our website. You can manage your cookie preferences through your browser settings.

6. SMS Marketing and Promotional Offers

  • With your consent, we may use your phone number to send SMS messages regarding marketing campaigns, promotional offers, or other updates related to our products and services.
  • Opt-In: By providing your phone number during account registration or when placing an order, you consent to receiving SMS communications from us.
  • Opt-Out: You have the right to opt out of receiving SMS messages at any time by replying “STOP” to any SMS message we send or by contacting us directly.
  • Third-Party Services: We may use third-party services to facilitate SMS delivery. However, your phone number will not be sold or shared with any unauthorized third parties.
  • Data Protection: All SMS communications will be subject to the same data security measures we employ to protect your personal information.

7. Your Rights

  • You have the right to:
    • Access, correct, or edit your personal information.
    • Unsubscribe of marketing emails.
    • Withdraw consent (where applicable).
    • Lodge a complaint with the relevant data protection authority.

8. Data Security

  • We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

9. Changes to this Privacy Policy

  • We reserve the right to update this Privacy Policy as necessary. The updated version will be posted on our website with the revised effective date.

10. Contact Us

  • If you have any questions or concerns about this Privacy Policy, please contact us here.