Coupon and Promotional Code FAQs

Date Updated: 12/16/2024

Can I use the coupon more than once?

No, each coupon is valid for a single use per customer. Once it has been used, it cannot be applied again to another order.

Does the coupon have an expiration date?

Yes, all coupons have an expiration date. Please check the specific details provided with the coupon code or promotion. Once the expiration date has passed, the coupon will no longer be valid.

Is there a maximum discount amount?

Yes, the maximum discount allowed per coupon is $100. If the value of the discount exceeds $100, only $100 will be applied to your order.

Can I combine this coupon with other discounts or promotions?

No, coupons cannot be combined with other discounts, promotional codes, or sale items. Only one coupon can be applied per order.

What happens if the coupon isn’t working?

If your coupon is not applying, please ensure the following:

  • The coupon has not already been used.
  • The coupon is still within its expiration date.
  • This is your first purchase with us
  • Your order meets all the coupon conditions, such as the minimum purchase amount or maximum discount limit.

If you still experience issues, feel free to email [email protected] for assistance.

Are there any restrictions on what I can use the coupon for?

Yes, coupons cannot be applied to the following:

  • Kolinsky brushes
  • On-sale products or items that are already discounted

Please check the specific terms provided with the coupon for any additional exclusions.